Unlock hidden revenue.
Turn missed calls into booked jobs this week.
If they don’t reach you in seconds, they book your competitor in minutes. The Navigator pinpoints your first-contact leaks and shows the shortest path to recovered revenue—without buying a single extra lead.
Calibrated from your “Unlock Hidden Revenue / First-Contact” playbook.
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Problem — your best customers are slipping away silently.
Missed calls, slow callbacks, voicemail dead-ends. It feels small—until you do the math. A few lost calls a day can cost six figures a year in service revenue. The loss is invisible: empty calendar slots, quiet Tuesdays, crews waiting.
- Every ring is a job trying to hand you money.
- Every minute they wait is social proof for your competitor.
- Every voicemail says, “We’re busy—try someone else.”
Framework and examples adapted from the Navigator playbook. :contentReference[oaicite:1]{index=1}
How it feels from the caller’s side:
- Plumber: “Leak now. No answer. Next company.”
- HVAC: “No-cool at 5:12pm. Voicemail? Keep dialing.”
- Roofing: “Storm hit. On hold 4 min. Gone.”
- Auto Repair/Collision: “Light’s on. ‘We’ll call back’? I’ll book elsewhere.”
- Cleaning / Pest / Med Spa: “No response—weekend fills up with whoever texted back.”
Agitate — the cost isn’t just money. It’s status, momentum, and sleep.
When first contact is fumbled, you lose more than a ticket. You lose a review, a referral, and the rhythm your crew depends on. Someone across town looks bigger and more professional, because they answered first.
- Schedule whiplash: crews idle Monday, slammed Friday.
- Owner brain-noise: ad spend up, conversions flat.
- Team morale dips: “We’re busy… but not booking.”
Quiet intensity, not hype: every day without a fix compounds loss.
Ask yourself: what will waiting cost you this week—an emergency job, a seasonal rush, or another 5-star review you should’ve earned?
Buy the Navigator Now — $49Solve — The First Knock Navigator™ (the $49 diagnostic that pays for itself).
What you get
- Navigator Scorecard: 5 pillars (Call Capture, Speed, Qualify-to-Book, Coverage, Tracking).
- Revenue at Risk model: transparent math and “what-if” scenarios.
- Routing map: overflow windows, after-hours capture, 15-min callback SLA.
- Scripts: triage + booking + reminder SMS (niche-tuned).
- 7-Day Proof Plan: visible lift in a week or we didn’t do our job.
Built for your niche
Plumber: lunch-hour overflow + missed-call text-back stops leak-now shoppers from bouncing.
HVAC: after-hours SMS + morning priority queue wins no-cool/no-heat before 9am.
Roofing: storm-surge routing + same-day tarp language converts urgency into inspections.
Auto Repair: triage + ride/loaner script removes friction and holds tomorrow 9:30 slots.
Collision: photo-intake link + estimator queue shortens cycle time to inspection.
Cleaning: text-back + deposit to secure slot reduces no-shows, smooths crew utilization.
Pest: species + interior/exterior triage + 48-hour follow-up locks recurring.
Med Spa: instant SMS + consult link captures weekend shoppers before they leave IG.
What waiting costs (quick calc)
Estimate weekly loss from missed calls—then decide if this can wait.
“We’ll fix it later” is how the loss compounds.
The next urgent call will dial three companies. One will answer first. That company earns the job, the 5-star review, and the referral you were supposed to get. Waiting this week means handing them that win—again.
Quick answers (and a calm guarantee)
How fast will we see wins?
Most AMBER shops see visible lift inside 7 days when routing + text-back + the 15-min SLA go live.
Will this tie up my team?
Minimal. A few data pulls and a short script practice—then follow the checklists.
What if we’re already strong?
Great. Your scorecard becomes an optimization roadmap; keep it as a weekly checkpoint.
Guarantee?
If your situation is AMBER/RED and the Navigator doesn’t map a credible 3× path in 30 days, email us for a refund. Quiet confidence beats hype.